Interviewing SMEs Effectively
- Presentation
- Technical Authoring
- 09. November
- 09:00 - 09:45 AM (CET)
- C4.2/3
- finished Presentation Slides
-
Nicky Bleiel
- Innovative Systems, Inc.
Contents
Interviewing subject matter experts (SMEs) is an important skill technical communicators need to master to do our jobs effectively. In this talk, we will discuss tips and tricks for all three stages of an interview – preparing, conducting, and following up. We’ll discuss how to use the principles of both journalism and technical communication for an efficient and productive interview — whether the interview is in-person, virtual, or asynchronous.
Takeaways
We will discuss:
- The 3 stages of an interview
- Preparing questions
- The “magic” question
- Virtual, asynchronous, and proactive interviewing
Resources for both technical communicators & SMEs will be provided.
Speaker
Nicky Bleiel
- Innovative Systems, Inc.
- Show profile
Biography