tekom - conferences

The Force of Habit - Intuitive User Assistance

  • Presentation
  • User Experience
  • 08. November
  • 11:00 - 11:45 AM (CET)
  • C5.2/3
  • finished
  • Presentation Slides
  •  Leonie Saremba

    Leonie Saremba

    • REMIRA
  •  Anton Bollen

    Anton Bollen

    • TechSmith

Contents

All human beings have one thing in common: We love habits! Can we benefit from that?

In this joint presentation, we will show how user habits and information perception correlate. Lean back, immerse yourself into real-life examples, and see how your habits influence your intuition. Apply this knowledge to your own work to create intuitive user assistance and a delightful user experience.

Takeaways

Get introduced to distinct concepts of user habits, how they work, and their importance in user assistance. Benefit from best practices, examples, and ideas for creating intuitive content on your own.

Speakers

 Leonie Saremba

Leonie Saremba

  • REMIRA
  • Show profile
Biography

Leonie Saremba is Head of Documentation at REMIRA. Her focus is on software documentation, standardization concepts, and on simplified graphics and screenshots for technical documentation.

 Anton Bollen

Anton Bollen

  • TechSmith
  • Show profile
Biography

Anton Bollen is TechSmith’s Customer Success Manager and works closely with the European user base to support and enable them in the creation of instructional videos, screenshots and other projects. He has a background in instructional design and globalization, and he loves to solve Rubik cubes.