Embedded User Assistance: Moving Content to the Point of Use
- Presentation
- User Experience
- 05. November
- 17:00 - 17:45 PM (CET)
- Channel D
- finished Presentation Slides
-
Scott DeLoach
- ClickStart
Contents
Embedded UA includes any instructional information inside a user interface. As more applications move to the web, more UA content is moving from external help systems to embedded UA. In this session, we will discuss best practices for writing, designing, opening, and customizing embedded UA. We will also discuss how to single source embedded and non-embedded UA content.
Takeaways
- How to define and recognize embedded UA
- Best practices for writing, designing, and storing embedded UA
- How to pull embedded UA from help topics
- Where to find examples of best-in-class embedded UA
Prior knowledge
None
Speaker
Scott DeLoach
- ClickStart
- Show profile
Biography