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Conference Topics

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Content Creation & Editing

  • AI Interaction and Prompt Engineering
  • AI Ready Documentation
  • AI-Powered Editorial Workflows
  • Quality Assurance in AI-Supported Workflows
  • Practical Case Studies from Editorial Practice
  • Editing of Content and Data
  • Plain Language
  • Implementation and Use of CCMS
  • Revision and Post-Editing
  • Software Tools for Structured Authoring
  • Structuring Methods with or without XML
  • Topic-Based Authoring
  • Writing for Translation
  • User Analysis (in AI-Driven Environments)

Content Delivery

  • Semantic Search and Intelligent Findability
  • Conversational User Interfaces (Chatbots, Assistants, Interactive Systems)
  • API-Driven and Headless Content Delivery
  • Context-Aware Information Delivery
  • Role-Based Content Delivery
  • Dynamic Content Assembly
  • Making Content Intelligent with Metadata
  • Automated Publishing Processes
  • Content Exchange Using iiRDS
  • Operation Concepts and Navigation of Mobile Documentation
  • Content Delivery Portals
  • Cross-Media/Cross-Channel Publishing (Omnichannel, Multi-Channel, Multi-Source etc.)

Content Strategy & Information Architecture

  • CCMS – Modules, Evaluation and Efficiency
  • DITA and S1000D Data Model for Technical Writing
  • Information Modeling
  • Information Structures and Taxonomies
  • Content Tagging
  • Communication Strategies 
  • Search and Analytics (Clickstream Analysis, Web Tracking, Web Statistics)
  • Search Engine Optimization/Advertising (AI SEO/SEO/SEA)
  • Topic Structuring and Architectures

Software Documentation

  • Agile Software Documentation
  • API Documentation
  • Blockchain
  • Content Operations, CaaS, DocOps
  • Continuous Delivery
  • Docs as Code
  • Machine Operation via Software
  • Open-Source- and Do-It-Yourself-Tools
  • Service and Maintenance via Software
  • Static Websites, Markdown, Editorial Workflows, Git-based Working

Terminology, Translation and Language Technologies

  • Terminology as the Foundation for AI and RAG Systems
  • Language Data Management
  • Multilingual Content Strategies
  • Quality Assurance in (AI-Assisted) Translation
  • Language Models and Controlled Language
  • Evaluation of Language Technologies
  • Governance Models for Global Language Processes
  • Responsibility in AI-Generated Translations
  • Development and Use of Terminology Data Banks
  • Managing Translation Processes with CCMS

User Involvement & Feedback

  • Content Harvesting – Learn from Your Community and Reuse
  • Didactics and Instructional Design
  • E-Learning and Web-Based Training
  • Gamification
  • Learning and Support Integration
  • User-Generated Content
  • Usage and Value of Communities to Assist Users
  • Peer-to-Peer User Assistance
  • Social UA Tools and Platforms (from YouTube to Messenger)
  • Storytelling in Learning Contexts
  • User and Usage Tracking (Know Your Users and Their Needs)
  • Changes in Media Use
  • Knowledge Media

UX & Information Design

  • Analyses of User Behavior, Use Cases
  • Extended Reality (AR/VR/MR/Gesture Control/Wearables, Head-up-Displays, Tablets) in Product Information
  • Conversational Interfaces (Chatbots, Assistent Systems)
  • Accessibility
  • Rules for the Design of User-Friendly Interfaces (GUI)
  • Designing Online Help
  • Test and Evaluation Process (e.g. Usability Assessments, Customer Surveys, Site Visits)
  • Use Case-Oriented Delivery, Customer Journey
  • UX Copywriting
  • Navigation Concepts

Visual Communication

  • Visual Design
  • AI-Generated Visual Content
  • Adopting CAD for Creating Graphics
  • Filming Technical Videos on Site
  • Creating Computer-/Web-Based Training Sessions
  • Graphic Standards for Technical Communication
  • Concepts of Visual Communication
  • Scripting Storyboards for Technical Videos
  • (AI-) Tools for Video Creation and Editing

Career, Skills & Professional Development 

  • First Practical Projects
  • Fundamentals of LLMs and RAG Systems
  • Prompt Engineering and AI Interaction in Practice
  • Systematic Prompt Optimization
  • Data and Content Analytics Competencies
  • Cross-Functional Collaboration Skills
  • Comparing and Evaluating AI Tools
  • Limits and Risks of GenAI
  • Starting a Business
  • Self-Coaching
  • Exciting Final Theses (Experiences at Entry-level)
  • Stress Management

Legal Requirements & Standards

  • General and Horizontal Standards
  • Legal Requirements for Technical Documentation; Product Liability and Product Safety Law
  • Standards at the National and International Level 
  • Product Standards and Industry Standards (Revisions, New Standards…)
  • Legal Aspects of Translation
  • Legal Aspects of Document Management
  • Copyright Law in Connection with Suppliers' Documentation and Translation
  • Aspects of Contract Law (e.g. Relationships with Suppliers)

Management, Strategy & Governance

  • Knowledge Management in the Age of AI
  • Organizing and Governing Enterprise Knowledge
  • Content as a Corporate Asset
  • ROI of AI and Content Initiatives
  • Building Business Cases for Knowledge and AI Projects
  • Governance Models for AI-Supported Processes
  • Metrics and Measurability of Quality
  • Multimodal Product Information
  • Product Safety & Liability
  • Editorial Process Design for Mobile Documentation (Modular Writing, Modular Data Management, Automation)
  • Process and Workflow
  • Change Management
  • Vendor Sourcing and Management
  • Managing International Teams
  • Stakeholder-Management

System, AI and Automation

  • Integrating GenAI into Editorial and Content Management Systems
  • Risk Management in AI Workflows
  • Integration with Service, ERP, and PLM Environments
  • Experience Reports from Integration Projects
  • Designing and Operating RAG Systems
  • Selecting and Preparing Suitable Knowledge Sources
  • Chunking Strategies and Retrieval Optimization
  • Evaluating RAG Approaches
  • Scaling AI Solutions Across the Enterprise
  • The Effects of AI in Tech Comm: Reduced Efforts, Reliability, Copyright, etc.

Service Documentation

  • Service and Maintenance Documentation
  • Repair Instructions and Troubleshooting
  • Digital Service Manuals
  • Service and Product Support Documentation
  • Documentation in After-Sales Contexts

Information Modelling & Knowledge Struckture

  • Development and Implementation of Information Models
  • Adapting Existing Models for AI Applications
  • Semantic Structuring and Knowledge Representation
  • Contextualization of Information
  • Structuring Complex Product and Process Information
  • Use of Ontologies and Knowledge Graphs
  • Metadata and Classification Strategies
  • Taxonomies and Classification Systems
  • Role- and Context-Based Metadata
  • Automated Metadata Generation
  • Structuring Content for Reuse and RAG Systems
  • Quality Assurance of Structured Content