Every technical writer faces that moment when they must defend the choices they made for the documents they’ve created for their company/client. It could be defending the structure of the document they have been asked to write. It could be even more basic – explaining WHY the writer thinks these documents are needed versus others. How do you win an argument with a PM? What steps should you take to prove that your way is the correct one?
This presentation takes you through various validation stages. These should be part of the documentation process and once done, can be used to convince your managers that the choices you made were the right ones. Beyond logic – this presentation will also offer some tried and true arguments you can use when working in a multi-lingual and/or multi-cultural environment.
Paula Stern is a senior tech writer from Israel. She is the CEO of WritePoint Ltd. and the lead instructor of WritePoint’s Technical Writing Course. Paula is also the Spokesperson for tekom Israel, a popular blogger and presenter.