Contents
Informal learning refers to the skills developed and insights gained outside of formal training and education experiences. Employers increasingly rely on it, noting that workers use web-based informational media like online topics and YouTube videos for on-demand learning. But how does it work? Where does it fall short? Can technical communicators do anything about that? Applying the research by the presenter, this session introduces the topic.
Takeaways
- Describe the relationship between informal learning and technical communication.
- Describe how informal learning builds the skills and knowledge of workers and consumers.
- Design content to promote informal learning.
Prior knowledge
Has completed at least two technical communication projects
Speaker
Professor Saul Carliner
- Concordia University
- Show profile
Biography