Lessons learnt from deploying multiple Gen AI use cases in large Technical Communications teams
- Presentation
- Artificial Intelligence (AI) in Technical Communication
- 05. November
- 15:00 - 15:45 PM (CET)
- C7.2
-
Sam George
- CISCO SYSTEMS
Contents
The transformative power of Generative AI is reshaping the entire content landscape, offering many applications tailored to our technical writing profession. We’re being pushed to use Gen AI to demonstrate tangible effort savings. However, not all use cases have meaningful real-world applications. Amidst this maze of profound potential, towering claims, and lofty expectations, how do we identify what is relevant to technical writing teams? Join my session to see how the largest technical writing teams at Cisco Systems explored numerous technical writing Gen AI use cases, identified the most relevant ones, and implemented them across the organization, continuously monitoring results to measure return on investment.
Takeaways
After this session, you will learn how to:
- Identify relevant Gen AI use cases
- Execute a Proof of Concept
- Build a business case for infrastructure investment
- Create a training and adoption plan
- Deploy and monitor return on investment
Prior knowledge
None