Unveiling Team Excellence: Expert Interview on CCMS Adoption
- Partner presentation
- Content Strategy & Information Architecture
Contents
In an interactive interview format, we will explore the strategies and practices that have propelled the team at UiPath to remarkable success, particularly in adopting a Component Content Management System (CCMS) to manage technical documentation.
Cristina Popescu will share her expertise in managing a collaborative and innovative team environment, overcoming common challenges, and driving continuous improvement. She will delve into the best practices for implementing a CCMS and DITA, highlighting how it has streamlined their documentation processes, improved content consistency, and enhanced information delivery to UiPath customers.
Discussion points include:
- Business insights for the initial adoption of a CCMS
- Team involvement in the process, lessons learned
- Governance and change management
- Internal benefits, automation and continued challenges
- Customer benefits
- Future projects
We’ll open the floor to questions from the audience.
Takeaways
- Real-world experience of implementing a CCMS Project
- Tips and lessons learned from the migration project
- The benefits gained from migrating to using a CCMS to manage technical documentation
Prior knowledge
Curiosity in migrating from technical documentation from linear to dynamic CCMS management and delivery
