Usability Testing for Technical Writers
- Satellite Conferences
- User Experience
- 03. November
- 17:00 - 17:45 o'clock (CET)
- Channel E | Online
-
Dimiter Simov
Takeaways
I will talk about usability testing. My understanding of this concept is much broader than traditionally accepted. I include here any research involving users who interact or think about a product. I will share several examples that illustrate different approaches to testing and insuring the usability of documentation: testing a tutorial, testing a scenario with the product and observing how people use the documentation, and card sorting to redesign the information architecture of the documentation. I will end with some tips.
Speaker
Biography