The topics of interest for tcworld conference 2023 include, but are not limited to:
Content Creation- Structuring methods with or without XML
- DITA and S1000D data model for technical writing
- Software tools for structured authoring
- Making content intelligent with metadata
- Content Generation
- Unser-generated Content
- Content Mash-Ups
- Elimination of information silos
- Data editing
| Intelligent Delivery of User Information- Implementation and use of CCMS
- CCMS – modules, evaluation and efficiency
- Automated publishing processes
- Managing translation processes with CCMS
- Content delivery portals
- Cross-media/cross-channel publishing
- Networking type for content delivery
- Inclusion of new sources
- ERP/PLM systems as sources of content
- Product data editing and cross-linking for IOT
- iiRDS
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Artificial Intelligence (AI) in Technical Communication- Neural networks
- Knowledge management
- Intelligent assistance systems (gesture control etc.)
- Auto-generated content (ChatGPT, text to speech, text to media, reliability, copyright, etc.)
| Mobile Documentation- Business cases
- Advantages and disadvantages of mobile browser versions vs. app programming
- Handling app data
- Editorial process design for mobile documentation (modular writing, modular data management, automation)
- Operation concepts and navigation
- Technical background of app programming
- Communication strategies for mobile documentation
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Analysis and Content Strategy- Search and analytics (clickstream analysis, web tracking, web statistics)
- Search Engine Optimization/Advertising (SEO/SEA)
- Web analysis tools
- User feedback
- Social feedback
- Inbound marketing
| New User Interfaces / Immersive Content- Concepts, scenarios
- Information modeling
- Authoring tools, media production, …
- Linking to content mangagement output
- App applications
- Wearables, head-up displays, tablets
- Chatbots
- Object recognition, 3D models, building information modeling (BIM)…
- Speech & Voice
- Voice control
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Service Information- Predictive Maintenance
- Digital maintenance plans
- Digital service apps
- AR / VR / MR
- Gesture control
- Intelligent information publishing
- Smart Glasses
| Social User Assistance- Social UA tools and platforms (from YouTube to Messenger)
- Usage and value of communities to assist users
- User and usage tracking (know your users and their needs)
- Peer-to-peer user assistance
- Content tagging and SEO
- Content harvesting – learn from your community and reuse
- From technical writer to topic evangelist in a community
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New Learning – New Documentation- Changes in media use
- Didactics
- Knowledge media
- Web-based training (WBT)/Web-based learning (WBL)
- Gamification
- Storytelling
- Learning and support
- User empowerment
- E-Learning
| Beyond Technical Documentation…- New mindset in the editorial office
- Personal stories
- New Work
- Working Out Loud
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Legal Requirements and Standards
- Legal requirements for technical documentation; product liability and product safety law
- Standards at the national and international level
- General and horizontal standards
- Product standards and industry standards (revisions, new standards…)
- Copyright law (in connection with suppliers' technical documentation and translation services, especially translation memory)
- Aspects of contract law (e.g. relationships with suppliers)
International Management
- Characteristics of different markets
- Managing international teams
- Strategies for internationalization and localization
- Business culture in…
- Translation or product development for special regions (e.g. Asia, Eastern Europe, etc.)
- New approaches to localization
- How to take your business global
Technical Authoring
- Research and interview techniques
- Target audience analysis
- Didactics of instructions
- Writing and work techniques
- Text comprehensibility
- Index creation
- User feedback
- NEW: Pain language
Visual Communication
- Concepts
- Technical illustration
- Designing pictograms
- Adopting CAD for creating graphics
- 3D animation, WebGL
- Graphic standards for technical communication
Technical Videos
- Scripting storyboards for technical videos
- Pre-production, technical requirements
- Filming technical videos on site
- Post-production – editing, scoring, embedding
- Tools for video editing
- Creating computer-/web-based training sessions
- Target formats for technical videos and video players
- 3D videos
- Interactivity, searchability, navigation, linking to social media
- Animated explanatory videos
User Experience
- Tips and tricks/best practices
- Test and evaluation process (e.g. usability assessments, customer surveys, site visits)
- Analyses of user behavior, use cases
- Rules for the design of user-friendly interfaces (GUI)
- Use case-oriented delilvery, customer journey
- Use-Case-orientierte Bereitstellung, Customer Journey
- Designing online help
- UX Copywriting
- NEW: Accessiblity
Scripting & Tools
- Web technologies such as HTML, JavaScript, CSS
- JSON
- VBA
- Programming languages
Software Documentation (English contributions only)
- API Documentation
- Docs as Code
- Service and Maintenance via Software Update
- Machine Operation via Software
- Agile Software Documentation
- Continuous Delivery
- Release Notes
- Static Websites, Markdown, Editorial Workflows, Git-based
- Blockchain
- Open-Source- und do-it-yourself-Tools
- NEW: Content Operations, CaaS, DocOps
