Contents
Early in the 2020 COVID-19 crisis, Technically Write IT (TWi) partnered with Tech Writers Without Borders to match volunteer technical writers with non-profit organisations. TWi designed a chatbot that was used to gather and manage volunteer data.
The volunteer response was overwhelming, and the chatbot became a necessary tool for managing the response efficiently.
Takeaways
In this tutorial, you'll learn how to determine the use case for a chatbot and a design approach to creating a conversational chatbot. The tutorial will be hands-on as you will have the opportunity to create your own chatbot.
Prior knowledge
This tutorial does not require previous knowledge of the subject.
Speakers
Toni Ressaire
- Technically Write IT
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Biography
Neil Mahony
- Technically Write IT
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Biography