tekom - conferences

Conditions of participation

Conditions of Participation

Registration for the tcworld conference is binding and non-transferable. Registration conditional upon your ability to participate in a particular session or a social program item is not permitted.

Terms of Payment

The conference fee is due upon registration. It is payable immediately upon receipt of the invoice or via an online payment system. The obligation to pay does not cease if the attendee does not attend due to reasons for which the organizer is not responsible. Admission to the conference or online participation is only possible upon receipt of payment. To gain admission, proof must be provided that the invoice amount has been paid prior to the start of the conference. Either it must be paid online or proof must be provided to accounting.tcworld@tekom.de that the invoice amount has been paid.

Forfeiture of Saved Spots

Please note that seats are limited for single sessions, both on site and online. If no payment or proof of payment has been made by 7:00 AM on the respective day of the event, the spots saved for that day will be forfeited.

Early Booking Discount

If payment is not received within three weeks of invoicing to qualify for the early booking discount, the difference will be calculated at the normal price. Once a recalculation has been made, attendance is only possible after full payment of the normal price is received.


Attendees may cancel or withdraw attendance in accordance with the following provisions, insofar as the organizer is not responsible for the cancellation.
Cancellation up to four weeks before the start of the conference is free of charge for attendees. In the case of cancellations between four weeks before the start of the conference and before November 3, 2021, the organizer may charge a reasonable lump sum fee of EUR 90.00 net or retain any conference fees already received. The attendee has the right to prove that the organizer suffered no loss, or suffered a loss of less than the lump sum fee; in this case, no amount or only the lesser amount is to be paid. The organizer reserves the right to claim that the loss is greater than the lump sum fee; in this case, the greater amount must be paid. For cancellations after November 2, 2021, the full conference fee will remain due, and any conference fees already paid will not be refunded.

Force Majeure

In the event of force majeure leading to a cancellation of the conference or the contract, or the conference or individual services according to the contract, both parties have the right to terminate the contract. This also applies if impossibility results in accordance with § 275 paragraph 2 of the German Civil Code (BGB). In these cases, services rendered must be rescinded in accordance with BGB § 346, and the right to the contractual services is waived. Claims for damages and compensation for futile expenses are precluded.

Image/Sound Recordings

Audio and video recording and photography are generally prohibited. Exceptions can only be made after consultation with tcworld management. Please take note that tcworld GmbH, as the organizer, takes photographs and films of the event for the purpose of documentation or self-publishing. Thus, it is possible that you will be recognizable in photos and film recordings. Images and video recordings will be kept permanently for the documentation of the event. Selected material is used for reporting and advertising purposes in 'tk', 'tcworld magazine', association websites, newsletters and social media such as Twitter, XING, LinkedIn, Facebook and YouTube. Please contact the photographer or cameraperson immediately if you do not wish to appear in photos or on film. The legal basis for the processing of images and video recordings is the legitimate interest of the organizer in accordance with GDPR Art. 6 (1) 1 lit. f. Interviews and opinions will only be published with your express consent, in accordance with GDPR Art. 6 (1) 1 lit. a.

Online Conference

It is not permitted to share the access data for 'my conference tool' with others. The recording, live recording or partial recording respectively, screenshots of presentations, tutorials or of other sessions is prohibited. Additionally, the public and non-public screening of presentations, tutorials and other sessions is not permitted. Sessions will be available for another 3 months after the meeting.

Saving a Spot

Sessions are limited to a certain number of participants. Please save a spot in advance for lectures, tutorials or other sessions. Participation cannot be guaranteed without saving a spot, which can be done using 'my conference tool'.

Participation in Sessions during the Conference

It is recommended that participants log into 'my conference tool' in due time (10 minutes before the start of the session). The dial-in links for reserved sessions and for remaining available sessions become visible about 30 minutes before the start of the respective session.

Technical and system requirements

Attendees who want to use the audio features using VoIP need a fast Internet connection, a microphone, and speakers. A USB headset is recommended. Information about the system requirements can be found here. A system check can be performed here.

You can download the conference service provider's desktop app or use a temporary application to participate. For help with troubleshooting, click here.

It is the responsibility of attendees to ensure that they have a sufficient internet connection and that technical and system requirements can be met. Attendees are not entitled to withdraw from the contract or to terminate the contract if prevented from participating due to an insufficient internet connection, inability to meet the technical or system requirements, or individual applications e.g. being blocked by an employer.

Rules of Participation during Sessions

Depending on the format (e.g. presentation), participants are automatically muted and listen in via the speaker system of the device used by default. For an alternative dial-in via telephone, dial-in information is displayed in the audio area under "Phone call". It is possible to ask the speaker questions by entering questions in the question window of the control panel. We kindly ask for your understanding that, depending on the number of participants, it may not be possible for the speaker to answer all questions. The speaker is responsible for selecting the questions to be answered.

Other formats, such as meetups, allow for a discussion between participants and moderators.

After sessions, there is an opportunity to chat or to meet in Café tekom with other participants and, if applicable, with the speakers.

tekom fair and Networking

You can take part in the fair via the conference platform 'tekom live'. On this conference platform, you can do the following:

  • See a program overview
  • Connect with other attendees and exhibitors
  • Watch tool presentations
  • Participate in chats and discussion groups
  • View exhibitor profiles
  • Book appointments with exhibitors
  • Make video calls with exhibitors
  • View job offers

You will receive the link to the conference platform 'tekom live' in good time prior to the tcworld conference.

Rules of Conduct for the digital tcworld conference

We wish to create a positive conference experience for all attendees and want everyone to feel comfortable at a digital tcworld conference too. To make this happen, we have established rules of conduct for the digital tcworld conference 2021.

To whom and when do the rules of conduct apply?

The rules of conduct apply to all conference and fair attendees, speakers, exhibitors, sponsors, tekom and tcworld employees, guests and helpers who take part in the tcworld conference online or live or as part of the satellite conferences.

They shall apply throughout the entire conference, regardless of whether it concerns events, chats, and appointments with exhibitors or visits to Café tekom, or other contacts within the framework of the tcworld conference.


  • Behave in a friendly and respectful manner.

  • Be courteous and tolerant.

  • Use the numerous chats after the sessions and on the conference platform 'tekom live' to get in contact with other attendees.

  • Networking is expressly encouraged.

  • Use Café tekom to meet old acquaintances and make new acquaintances.


It is not permitted to

  • behave in an insulting, degrading, discriminatory, sexist, or aggressive manner towards others.

  • post or display content that incites hatred, is pornographic or violates youth protection laws.

  • to post or display content that infringes on the rights of third parties, in particular copyright, trademark, brand name, patent, utility model, design patent, image and/or personal rights.

  • post or display content with the intention of promoting political parties or ideologies.

  • post or display content subject to a legal or contractual obligation of secrecy.

  • advertise products or services outside the areas designated for this.

  • actively recruit customers in Café tekom. The showrooms are intended for this.

  • place or distribute links to other telemedia containing illegal information.

Advertising, Marketing and Customer Acquisition

We welcome the active participation of exhibitors and sponsors. The conference platform ‘tekom live’ offers the perfect venue to make new contacts and present tools.

As always, sessions such as presentations, tutorials and meetups must be free of advertising. This also applies to the chats following the sessions.

Café tekom should be a place of relaxation, communication and professional discussion. Thus, in Café tekom, intrusive marketing pitches, sales activities or similar actions are not permitted.

What happens if rules of conduct are violated?

Please report to us immediately at customerservice@tekom.de if the above rules of conduct have been violated by others. Only then can we take action.

Please let us know:

  • When and where the incident occurred (e.g. chat after a presentation or in Café tekom)

  • Name/description of the persons involved

  • What exactly happened

  • If the infringement is ongoing

  • If necessary, any further helpful information

You may also report incidents where you are not sure whether the rules of conduct have been violated. We will keep your name confidential in any case.

Possible actions in the event that the rules of conduct are violated:

  • Personal reprimand and warning to refrain from such behavior in the future.

  • Public request to refrain from behavior (e.g. in a chat or in Café tekom).

  • Request for an apology.

  • Request to refrain from contact with a person who feels harassed.

  • Removal of illegal, offensive or otherwise transgressive content.

Exclusion of persons who do not respect the rules of conduct from specific areas (e.g. Café tekom) or the entire digital tcworld conference (without refund of the conference fee).

The place of performance and jurisdiction shall be Stuttgart.


tcworld GmbH
Rotebühlstraße 64
70178 Stuttgart

Tel. +49 711 65704-0
Fax +49 711 65704-99
info@tekom.de |
© 2021 tcworld GmbH

Status: 27.09.2021