Conference Program
Discover the tcworld conference 2026 program!
Discover the conference program 2026
Reserve your spot in the sessions.
Explore the program now. You can download the complete program overview here.
Note on Workshop Registration: Please be aware that you can register for a maximum of three workshops. This allows us to allocate spaces optimally and ensure that everyone has the best opportunity to participate. Thank you for your understanding!
Recordings of the sessions in Plenary 1, Plenary 2 and room C5.2/3 will be available for viewing from November 20, 2026, until February 21, 2027.
Beyond the Program: Meet Exhibitors and Solution Providers
Take advantage of your visit to get a concise overview of the market. About 100 exhibitors have already booked their fair stand and will be showcasing tools, technologies, and services for technical communication. Discover exhibitors.
"Building Successful Technical Documentation Collaboration Between Finland and India" from Bindumala Munivenkatappa and Minna Pokela
We are presenting on managing international teams. The paper is based on Sidvin Outotec Engineering (SOE), a joint venture combining Indian execution excellence through Sidvin CoreTech with international engineering standards from Metso (formed through the merger of Metso and Outotec). Our session will explore how SOE and Metso teams manage technical documentation workflow in globally distributed teams across international stakeholders, balancing cultural nuances, time zones, and cross-functional collaboration. We will share how strategic leadership, structured governance & workflow systems, standardized processes, and clear communication frameworks enable seamless coordination between engineering, delivery, and global business units. Drawing from real project experiences, we will highlight how our teams build alignment, accountability, and trust across borders while maintaining high quality and efficiency in a high performing global engineering delivery model.
"From Hack to Hazard: Instructions for Use in the World of CRA and Machinery Regulation" from Susanna Akdut
From a manufacturer’s perspective, this session shows how to turn the Cyber Resilience Act (EU) 2024/2847 and the Machinery Regulation (EU) 2023/1230 into clear ‘instructions to the user’. It presents a practical approach, starting from the risk assessment, in which cyber threats are treated as potential causes of hazardous events, aligning threat modelling with EN ISO 12100 and the risk‑reduction hierarchy. Instructions are essential for covering residual risks. Secure set‑up, safe operation, updates/patching, and incident reporting are all part of this integrated approach.
"Enhancing your Docs-as-Code Workflows with Agentic AI Automation" from Dr. Yulia Rönsch
We’ve all been there: engineering is moving at lightning speed, product tickets are scattering, and the pressure to deliver flawless documentation is skyrocketing. How do you maintain quality when time isn't on your side?Enter the future of docs-as-code. This talk reveals a real-world use case of injecting autonomous AI agents directly into a GitHub-based publishing pipeline. By bridging the gap between your ticketing system’s business logic and Git webhooks, these agents automatically draft accurate documentation the moment a PR closes. But don't worry, robots aren't taking over just yet. Discover how to build a seamless "human-in-the-loop" workflow that balances cutting-edge AI automation with essential writer oversight. Come see how agentic AI can supercharge your pipeline!
"Writing for Humans vs Writing for AI: The New Skill Every Technical Writer Needs" from Rutva Safi
Technical writers have always written for humans. But in 2026, documentation is no longer consumed only by people. It is consumed by AI systems: RAG pipelines, chatbot knowledge bases, and AI-powered search assistants now consume the same content your users do, and they read very differently. A well-crafted narrative that guides a human reader through a complex installation workflow may be completely invisible to a retrieval system scanning for discrete, verifiable facts. Metadata that human readers skip over is what AI depends on. Drawing on a career spanning software development, QA, business analysis, and technical writing, this session explores writing for dual audiences: human and machine. It offers a practical framework for structural choices that serve both, identifies where their needs genuinely conflict, and provides a checklist for auditing existing documentation for AI readiness, without triggering a full content rewrite.
"Beyond the Datasheet: Building a Documentation Ecosystem for Modern Embedded Development" from Morten Haaker und Dipo Ajose-Coker
This session looks at what it means to design documentation as an ecosystem rather than a collection of separate deliverables. Drawing on lessons from a complex embedded and semiconductor environment, it explores how documentation teams can improve findability, trust, and usability across multiple content types and channels. The presentation will show why structured content, metadata, reuse, and delivery design matter when users need more than a single document to get their work done. It will also examine the organizational shift required to move from document publishing to information architecture at scale. The goal is simple: to help teams create a documentation environment that reflects how engineers actually search, learn, compare, troubleshoot, and make decisions.
"Accessibility in Software Documentation – A Beginner’s Guide" from Lara Steinmetz
This tutorial for beginners shows why accessibility in software documentation is no longer optional. As products reach broader audiences, inaccessible documentation silently excludes users, increases support costs, and weakens adoption. In this session, attendees will learn what accessibility really means, why it matters today more than ever, and how simple steps can make documentation accessible for everyone. No prior knowledge is required – only an interest in writing more inclusive content. Participants will leave with concrete guidelines, starter techniques, and a set of tools to begin improving their documentation as soon as possible.
"The New Localization Stack: From Cultural Intelligence to the Loc Eval Engineer" from Zalan Meggyesi
Modern MT and LLM-based translation is now linguistically fluent. That era is over, as is the era of post-editing as the primary quality lever. When F5's Japan in-country team describes their LLM translations as "child language," the problem is cultural intelligence: register, tone, in/out-group framing. Approximately 85% of their rework has nothing to do with glossaries or terminology. This talk argues the new localization stack lives upstream - in structured authoring discipline, enriched terminology, and AI-ready style guides - and that technical communicators are already building it. It closes by naming and defining the emerging role that owns this function: the Loc Eval Engineer - the practitioner who brings evaluation discipline, drift detection, and cultural quality governance to the AI translation pipeline.
“Beyond the Hype: The Impact and the Limits of AI in Technical Writing” from Sabine Loss
The rapid growth of AI has raised concerns among technical writers, especially as AI-related organizational changes have led to job cuts. However, studies and industry reports suggest that many of these cuts are strategic rather than a result of AI fully replacing technical writers. This presentation examines AI’s current capabilities and limitations in technical writing and how it is changing the creation and consumption of technical content. It highlights the continued importance of human accountability and empathy in documentation. The session concludes with SAP’s approach to transforming User Assistance, offering practical insights into how companies are adapting their technical writing teams to AI.
„Looking under the Hood of AI Conversational Search - Explainability of AI output explored“ from Dr. Gesine Stanienda
To understand how LLM-based agents process user utterances, their decisions need to be explainable and presented in a meaningful, user-centric way. This requires close collaboration between UX, development, and QA teams. While development needs fast mass testing across thousands of queries to identify inconsistencies, QA must design test cases and infrastructure to analyze the agent’s inner workings iteratively. Dr. Gesine Stanienda will present approaches for both end users and development/QA teams that help shed light on what happens inside the LLM “black box.”
Content Strategy & Information Architecture
A content strategy is a structured plan for creating and distribution of information for use that takes into account the needs of the target audience and the own business objectives. It includes defining goals, analyzing the target audience, selecting content types, and creating an editorial plan. Success is measured by monitoring and evaluating the content. By developing and implementing a content strategy, technical communication contributes to greater customer satisfaction and creates added value for your company.
Language & Translation Technologies
Experts who produce and translate texts cannot do without the appropriate supporting technology. Translation management systems, translation memories and (AI-supported) machine translation systems are the most important tools. But technologies that support the workflow or analyse the quality of texts and translations are also very helpful today. Experts report on what these technologies can do and how they can be used effectively.
Mobile Documentation
Supplying technical information for mobile devices (smartphones, tablets) is turning into an important driver for technical communication. Find out more about communication strategies for mobile documentation, business model generation, mobile browser versions, app programming, userfriendly design and the role of technical writers.
Intelligent Delivery of User Information
The dynamic provision of user information based on use cases is the future of technical communication: Individualized information at the right time in the right place, in the medium of choice. Challenges in information creation will consist of structured authoring, component content management, metadata, intelligent provision, use cases and user experience.
Software Documentation
In developer and software documentation, application programming interfaces, or APIs, are documented. For example, it demonstrates how API documentation can be automatically generated from source code. You will learn about the key standards associated with developing information for users of software and software systems and how these can be applied in your daily work.
Management & Leadership
Above a certain number of employees and importance of the tasks, companies set up their own teams or even departments for technical communication. In addition to an overview of all technical topics, management and leadership skills are also required to head these departments.
Legal Requirements and Standards
Get basic knowledge, and stay uptodate on the newest developments in contractual law, product liability law and product safety law, as well as on the most important national and international standards.
User Experience & Accessibility
Does your content strike the right chord with users? Do your offerings successfully pull in clients? With user experience analyses, you can test whether technical communication is reaching people. These allow you to finetune your content to user types and use scenarios and optimize user interfaces and navigation paths.
Career & Young Technical Writers
Personal development is playing an increasingly important role in your career. Learn more about stress management, self-coaching, creativity methods and new career opportunities for technical writers.
