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What Should Technical Writers do When Documenting AI (Under European Commission Guidelines)?

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 09. November
  • 10:05 - 10:50 AM (CET)
  • C4.2/3
  • finished
  • Dr Sean Power

    Dr Sean Power

    • TWi

Contents

Technical writers increasingly document artificial intelligence (AI) and its use. In 2019, the European Commission (EC) released guidelines for creating trustworthy AI that is lawful, ethical, and robust.

Do the EC guidelines impact writers’ AI work? We argue they do. In this presentation we offer evidence from a TWi client project on guidelines for AI development, and we discuss the use of AI at TWi.

Takeaways

  • When documenting clients’ AI projects, recommend they show EC compliance with trustworthy (robust, lawful, and ethical) solutions.
  • Using AI, check the AI has trustworthy traits. If not, why not?

Prior knowledge

Audience: technical writers (a) documenting and working with AI and (b) working in the EU

No prior knowledge necessary.

Speaker

Dr Sean Power

Dr Sean Power

  • TWi
Biography

Sean Power is a senior technical writer at TWi, with six years’ industry experience. He has documented AI processes, project managed online exam writing and building, eLearning, created chatbots, implemented CMS and documented skyscraper air conditioning.

He has had many other careers. He has been an academic author, educator, and public speaker, with a PhD in philosophy, specializing in time and cognition. He has been an Irish Research fellow and a visiting fellow at the ‘Centre for Time’ at the University of Sydney.

He also has several years’ experience in IT, in support and development.

Sean Power is a senior technical writer at TWi, with six years’ industry experience. He has documented AI processes, project managed online exam writing and building, eLearning, created chatbots, implemented CMS and documented skyscraper air conditioning.

He has had many other careers. He has been an academic author, educator, and public speaker, with a PhD in philosophy, specializing in time and cognition. He has been an Irish Research fellow and a visiting fellow at the ‘Centre for Time’ at the University of Sydney.

He also has several years’ experience in IT, in support and development.

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