How Do Subject Matter Experts Perceive Tech Comm Services?
- Presentation
- Project, Team and Cost Management in Technical Communication
- 12. November
- 16:00 - 16:45 PM (CET)
- Channel D
- finished
- No presentation slides uploaded
-
Professor Saul Carliner
- Concordia University
Contents
Sometimes, the biggest problems technical communicators face are not the difficulties users experience with the documentation, but from internal skirmishes with the software and hardware development teams. This presentation reports on a study of the perceptions of technical communicators held by the Subject Matter Experts (SMEs) with whom we work.
Takeaways
- Name the expectations that SMEs have of technical communicators
- Describe how SMEs perceive technical communicators
- Learn the best and worst experiences of working with us
Prior knowledge
Past experience of working with Subject Matter Experts
Speaker
Professor Saul Carliner
- Concordia University
- Show profile
Biography