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Is AI the meteor? Are we the dinosaurs? An assessment of AI in content operations

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 14. November
  • 14:00 - 14:45 PM (CET)
  • Plenum1
  • finished
  • No presentation slides uploaded
  • Sarah S. O'Keefe

    Sarah S. O'Keefe

    • Scriptorium Publishing Services, Inc.

Contents

AI content looks and sounds plausible. We now live in an AI world: synthetic voices, artificial video, generated images, and more.

 

In this session, Sarah O’Keefe of Scriptorium takes a hard look at the implications of AI across the content lifecycle from authoring to delivery. Who owns AI-generated content? What opportunities and threats does AI present for technical and product content? What do AI-enabled content operations look like?

Takeaways

  • Where AI’s impact will be felt in Content Ops

  • The risks of AI for high-stakes content

  • Some ideas for getting started with AI

Prior knowledge

General tech comm expertise

Speaker

Sarah S. O'Keefe

Sarah S. O'Keefe

  • Scriptorium Publishing Services, Inc.
  • Show profile
Biography

Sarah founded Scriptorium in 1997 to answer a simple question: “How can we use technology to improve content and publishing?” Driven by learning and exploration, she takes pride in providing a meaningful contribution to the world of customer-facing content and beyond. As a pioneer in the content industry, she’s authored several books, and is the driving force behind Scriptorium.

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