The Challenges of Long-Lifecycle Product Documentation
- Presentation
- Content Delivery
- 11. November
- 09:00 AM (CET) - 09:45 AM (CET)
- C5.2/3
-
Fabrice Lacroix
- Fluid Topics
Contents
Delivering documentation when everything changes: this is the multifaceted challenge encountered by industries with decades-long product lifecycles. As equipment evolves through upgrades and changing configurations, regulations shift — such as with the Machinery Regulation and Digital Product Passport — and knowledge tools and systems age out, traditional static manuals are no longer enough.
This session explores how organizations can modernize content delivery to keep product knowledge accurate, accessible, and compliant throughout the entire lifecycle — from newly launched products to legacy and end-of-life installations.
Takeaways
Discover strategies for preserving the usability of decades-old knowledge, enriching content with the tacit expertise of generations of technicians, and managing complex product information changes across years.