Comparing Knowledge Graph Use in Large Scale Documentation Projects

Use case
Intelligent Delivery of User Information

11. November
10:00 AM (CET) - 10:45 AM (CET)
C5.2/3

finished

Martin Blumbach
- Ericsson

As digitalization continues to advance, the demands on technical documentation are also increasing: Documentation must accurately reflect the configured and delivered product and, ideally, be updatable after delivery. Knowledge graphs can store both product data and information metadata that describe modular technical documentation. This capability allows for the creation of configuration-specific documentation and the generation of appropriate documentation for the digital twin.

Ericsson and parson will present and compare the use of knowledge graphs in different (non-joint) large scale documentation projects, illustrating how to effectively integrate this technology.

Takeaways

Benefits of knowledge graphs
How to approach the integration of knowledge graphs into technical communication
How to use knowledge graphs to increase the accuracy of technical documentation for a specific product configuration

Prior knowledge

Knowledge graph basics, content management, structured authoring

Speaker

Martin Blumbach

Ericsson

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Biography

Martin is the lead architect for automating technical documentation of cloud native software products at Ericsson. He is working with knowledge graphs and is making technical documentation available for AI agents. Martin has a long history as system architect of large scale Ericsson products and has over time developed an interest in their information architecture. He enjoys understanding technical concepts and explaining them to humans and AI agents.

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