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tcworld conference 2025 Conference Program Conference program Detail

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Aligning Industry 4.0 with technical communication through Content as a Service

  • Presentation
  • 08. November
  • 09:30 - 10:15 AM (CET)
  • C4.2/3
  • finished

  • Sarah S. O'Keefe

    • Scriptorium Publishing Services, Inc.

Contents

Industry 4.0 requires us to break down technical content into small particles with little or no control over where the information might be delivered. To support this need, we should consider Content as a Service (CaaS). CaaS means that you make content available through an API and defer rendering and publishing until the content is requested. With CaaS, we can also bring together content and data from incompatible sources.

Takeaways

  • What is Content as a Service?
  • Why is CaaS important?
  • What are the possibilities with CaaS?

Prior knowledge

General tech comm expertise and some content strategy or document planning

Speaker

Sarah S. O'Keefe

  • Scriptorium Publishing Services, Inc.
Biography

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium Publishing to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium Publishing to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

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