tekom - conferences

tcworld conference 2025 Conference program Detail

Back to the Conference Program

Content Audit for GenAI Readiness

  • Workshop
  • Artificial Intelligence (AI) in Technical Communication
  • 05. November
  • 14:00 - 16:00 PM (CET)
  • C9.3
  • finished
  • Dr Selvaraaju Murugesan

    Dr Selvaraaju Murugesan

    • Document360

Contents

Maximum participants: 35

In the present scenario, technical writers encounter a dual challenge: crafting technical content that caters to both human readers and GenAI-based systems. The content necessitates restructuring to facilitate GenAI systems in effectively utilizing it to provide precise responses to customer queries. This workshop offers a hands-on approach to conducting a content audit, assessing the readiness of your knowledge base content for AI utilization. It will explore several best practices, accompanied by metrics for evaluating content quality, to equip participants with actionable insights.

Takeaways

The key take aways are

  1. Understanding characteristics of GenAI systems
  2. Content audit components
  3. Step-by-step guidance on undertaking content audit
  4. Using metrics and analytics to fine-tune content
  5. Best practices

Prior knowledge

No prerequisite

Speaker

Dr Selvaraaju Murugesan

Dr Selvaraaju Murugesan

  • Document360
  • Show profile
Biography

Selvaraaju (Selva) Murugesan received the B.Eng. degree in Mechatronics Engineering (Gold medalist) from Anna University in 2004 and Ph.D. degree in Computational mathematics from LaTrobe University, Australia.  

Selva is working as a Head of Data Science at Kovai.co, SaaS startup located in London. Selva is passionate about technical documentation, technical writing, data analytics and Artificial Intelligence.

Selva leads a technical documentation team and data science team to bring Artificial Intelligence product features into Document360, knowledge base platform.

Selvaraaju (Selva) Murugesan received the B.Eng. degree in Mechatronics Engineering (Gold medalist) from Anna University in 2004 and Ph.D. degree in Computational mathematics from LaTrobe University, Australia.  

Selva is working as a Head of Data Science at Kovai.co, SaaS startup located in London. Selva is passionate about technical documentation, technical writing, data analytics and Artificial Intelligence.

Selva leads a technical documentation team and data science team to bring Artificial Intelligence product features into Document360, knowledge base platform.

Back