Content Audit for GenAI Readiness
- Workshop
- Artificial Intelligence (AI) in Technical Communication
-
Dr Selvaraaju Murugesan
- Document360
Contents
Maximum participants: 35
In the present scenario, technical writers encounter a dual challenge: crafting technical content that caters to both human readers and GenAI-based systems. The content necessitates restructuring to facilitate GenAI systems in effectively utilizing it to provide precise responses to customer queries. This workshop offers a hands-on approach to conducting a content audit, assessing the readiness of your knowledge base content for AI utilization. It will explore several best practices, accompanied by metrics for evaluating content quality, to equip participants with actionable insights.
Takeaways
The key take aways are
- Understanding characteristics of GenAI systems
- Content audit components
- Step-by-step guidance on undertaking content audit
- Using metrics and analytics to fine-tune content
- Best practices
Prior knowledge
No prerequisite
Speaker
Biography