Contents
The GALA Automation and Process Design academy ran in February 2024, with approximately 70 automators both from the enterprise and the LSP side. We have reviewed API types and usage, API capabilities, several low-code and no-code solutions, robotic process automation, and the return on investment of automation, and we also discussed the tools that enable automation capabilities at an organization, process design, and the shift-left approach. This presentation, held by the moderator and a participant/contributor, will recap the main findings with a special emphasis on the “a-ha moments”.
Takeaways
Enterprises don’t know what complexity they may create.
Automation with exceptions is much more expensive than process discussions at the beginning.
Don’t mention brands, explain use cases.
With the abundance of technologies around, the choice for the automation tool often depends on what people are familiar with rather than what the best solution would be.
Because of this (and other considerations), there are no “one-size-fits-all” solutions.
Fixed technology limits ideas; good ideas make you find new technology.
Ways to plan and measure ROI.