Fast Times at Talkdesk: Managing API Documentation at a Decacorn
- Presentation
- Software Documentation
- 09. November
- 09:00 - 09:45 AM (CET)
- C5.2/3
- finished Presentation Slides
-
Ana Duarte
- Talkdesk
Contents
How I create and manage developer documentation at work at Talkdesk, an API-first company. We follow a software development strategy that is focused on allowing our partners and customers to integrate with our systems in a customized, easy, and flexible way. APIs are a key element in this approach. And this requires structured and well-written developer documentation so that our customers can learn how to use our APIs.
Takeaways
- It’s not always easy being a technical writer as not everyone fully understands the importance of technical writing, but a technical writer does.
- Developer documentation requires working with several stakeholders.
<quillbot-extension-portal></quillbot-extension-portal>Prior knowledge
API knowledge
Speaker
Ana Duarte
- Talkdesk
- Show profile
Biography