Contents
If you’re like many professionals who are responsible for technical content, you’re not just working in a single communication channel anymore. Maybe the marketing department in your organization asked for a brief summary of the specifications document you just created. Perhaps you work with content in an authoring tool that outputs to your organization’s website, mobile app, and help forum. Or perhaps you’re just trying to keep track of all the audience needs on your latest documentation project and wondering if there’s a better way to do so.
In this session, I share how to use AI to better manage your technical content across channels. AI can be your junior writing assistant and can help you quickly develop, publish, and manage content. Whether you’re working on an in-depth plan for your latest documentation project or a multi-channel content governance plan, I’ll show you how you can use AI to help better govern your technical content.
Takeaways
In this session, you’ll learn how AI can help you identify content types, zero in on audience needs, and develop a content reuse strategy.