Product ontologies as backbone for GenAI
- Presentation
- Artificial Intelligence (AI) in Technical Communication
- 07. November
- 10:00 - 10:45 AM (CET)
- C6.1
- finished
-
Dr. Stefanie Rößler
-
Maximilian Gärber
- PANTOPIX GmbH & Co. KG
Contents
Product ontologies without GenAI are frozen – GenAI without product ontologies is blind! In this talk, we will outline our approach where a set of product ontologies is the backbone for LLM-based chats. Taking into consideration that LLM-based chats still tend to be error-prone in 3 out of 10 prompts, we developed several product ontologies as the core of our knowledge graph, thus extending the iiRDS ontology for technical information. By representing product portfolios, products and/or product variants, and product properties, a knowledge graph provides the context for LLM-based chats and allows powerful, reliable applications such as product or service recommenders.
Takeaways
You will learn about the blind spot of iiRDS. You will learn about ontological modelling in general and how different ontologies for product hierarchies, products or product properties can be represented.
Prior knowledge
iiRDS, Ontologien, Wissensmodellierung, Produktwissen