Integrating Technical Writing Expertise in UI/UX Validation
- Presentation
- UX & Accessibility
- 11. November
- 16:30 - 17:15 PM (CET)
- C6.1
-
Arun Benny Haymo
- Siemens Technology and Service Private Limited
Contents
This presentation introduces a framework that elevates the technical writer's role into UI/UX validation, addressing the growing challenges in modern software documentation. As digital technologies rapidly evolve, traditional documentation methods struggle to keep pace with dynamic UI changes and user expectations, leading to compromised user experience, increased training costs, and higher support burdens. The proposed framework demonstrates how technical writers can systematically validate UI/UX elements within development cycles, moving beyond traditional documentation roles to become integral participants in the product development process. By implementing this approach, organizations can bridge the gap between documentation and feature development, ensure content accuracy, and maintain documentation quality through continuous improvement processes.
This evolution of the technical writer's role not only solves documentation challenges but also contributes to better product quality and user satisfaction through integrated documentation and validation processes.
Takeaways
Expanding Technical Writers' role into UI/UX validation presents following key takeaways:
- Operational Efficiency
- Quality Improvements
- Process Optimization
- Collaborative Benefits
- Business Impact
Prior knowledge
• Documentation lifecycle and Basic documentation principles
• Content development processes
• Familiarity with content management systems
• Team collaboration experience