Lessons learned from transforming authoring processes with Generative AI
- Presentation
- Content Creation
- 06. November
- 10:00 - 10:45 AM (CET)
- C6.1
-
Kees van Mansom
- Accenture
Contents
Imagine a world without technical authors, illustrators, and translators, where large cloud-based computers produce tons and tons of technical information. No more deadlines, no more tedious review processes and no more worries about translations: It’s all in the machine!
Is this a nightmare scenario or simply a utopia created by technology companies?
I was once in a meeting where one of our technology leaders suggested this scenario. I only needed one question to make him change his mind: Did you know that 85% of the work of most technical authors at our clients is in maintaining existing documentation? There is no business case for using GenAI to blindly create new content. But there are many other opportunities to use Generative AI (and other forms of AI) to empower technical authors to achieve more. In this session, I will share my experiences from the past year and perhaps throw in a demo or two to illustrate how we can prepare for the future of technical publications.
Takeaways
Participants will gain a deep insight on how GenAI can be used in an effective way to increase their productivity and how generative AI can enhance the use of their content in Aftersales.
Prior knowledge
Structured content authoring