Contents
During user experience (UX) design stages, text writing, and development, things can easily go amiss. But, with awareness and realization, you can get your user interface (UI) messaging back on track.
Heuristics guide UX designers and writers, as well as the researchers who evaluate and measure UI usability. Established heuristics, such as those developed by Jakob Nielsen, reveal insights that help design teams—including writers—enhance product usability.
So, what happens when heuristics are ignored or forgotten? The user experience suffers—while some users will just roll their eyes and carry on, others will contact support, or worse case, uninstall your app or stop using your website.
We’ll look at 10 main heuristics and how they contribute to a positive and effective user experience.
Takeaways
User experience is all about, well, the user. Heuristics help identify UI usability issues and enable the UX team to…
- Keep users informed
- Speak their lingo
- Give them control
- Identify what’s happening
- Handle errors
- Not tax their memory
- Enjoy efficiency
- Keep them Zen
- Recover and move on
- Get ‘Help’
Speaker
Hadas Khen
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