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Let's Talk AI: Leveraging the Power of Large Language Models for Technical Communication

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 05. November
  • 11:30 - 12:15 AM (CET)
  • Plenum 1
  • finished
  • Gabriele Buchner

    Gabriele Buchner

    • SAP SE
  • Mira Vogel

    Mira Vogel

    • SAP SE

Contents

Generative AI and large language models in particular can support technical writers and translators in many ways. In our talk, we’ll discuss the variety of available large language models as well as ways to control the model’s outputs through parameters. We'll also demonstrate how to build effective prompts using our custom modular approach that reduces onboarding time for new users and speeds up prompt iteration for experienced ones. In several practical examples for day-to-day use in writing and translation tasks, we’ll compare model outputs for different prompts and show how to enhance documentation with AI-generated multimedia content.

Takeaways

Attendees will gain practical insights for optimizing interactions with large language models.

Prior knowledge

No special knowledge required.

Speakers

Gabriele Buchner

Gabriele Buchner

  • SAP SE
  • Show profile
Biography

Gabriele Buchner graduated from Heidelberg University with a degree in translation. She works at SAP SE in Walldorf, Germany as a translator, author, terminologist, prompt engineer, and language editor. In 2019, she trained and certified as a conversation designer for chatbots and voice assistants. She is a member of the chatbot consultant services team at SAP and trainer for SAP's internal conversation design courses. Currently, Gabriele focuses on prompt engineering and large language models, as well as multi-lingual, multicultural, and ethical aspects of digital assistants and AI and has published blogs on these topics, as well as spoken at global conferences.

Gabriele Buchner graduated from Heidelberg University with a degree in translation. She works at SAP SE in Walldorf, Germany as a translator, author, terminologist, prompt engineer, and language editor. In 2019, she trained and certified as a conversation designer for chatbots and voice assistants. She is a member of the chatbot consultant services team at SAP and trainer for SAP's internal conversation design courses. Currently, Gabriele focuses on prompt engineering and large language models, as well as multi-lingual, multicultural, and ethical aspects of digital assistants and AI and has published blogs on these topics, as well as spoken at global conferences.

Mira Vogel

Mira Vogel

  • SAP SE
  • Show profile
Biography

Mira Vogel holds a master’s degree in Translation Science from Heidelberg University and is currently working as a project manager, translation consultant, and technical translator at SAP SE in Walldorf. She has been involved in designing and shaping tools and processes for software translation within SAP and is currently exploring ways to implement generative AI in the field of technical communication. Recently, she has also been focusing on designing digital assistants and prompt engineering techniques.

Mira Vogel holds a master’s degree in Translation Science from Heidelberg University and is currently working as a project manager, translation consultant, and technical translator at SAP SE in Walldorf. She has been involved in designing and shaping tools and processes for software translation within SAP and is currently exploring ways to implement generative AI in the field of technical communication. Recently, she has also been focusing on designing digital assistants and prompt engineering techniques.

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