tekom - conferences

Next-Generation Analytics for Technical Content

  • Technology Days
  • Intelligent Delivery of User Information
  • 15. November
  • 14:00 - 14:45 PM (CET)
  • finished
  • Presentation Slides
  • Fabrice Lacroix

    • Fluid Topics

Contents

Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are outranged by dedicated Content Analytics.  Analytics purposely-built for Technical Content generate the sort of insights that benefit not only the tech communication professionals but the entire company.

Takeaways

Learn how tech doc teams can improve their documentation efficiency and deliver an increased value to the product teams, customers support, and end users thanks to Next-Gen Content Analytics.

Speaker

Fabrice Lacroix

  • Fluid Topics
Biography

A technology pioneer and entrepreneur, Fabrice Lacroix has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the Content Delivery Platform that reinvents technical documentation publishing.