A use case study about how a family of cloud products was formed, developed and coordinated. The challenges we faced, and how we solved them. How we created guidelines, templates, track progress, and stayed up-to-date.
I have been in tech communication since the year 2000, specializing in software documentation. I have 7-year experience with agile, working in a highly dynamic cloud environment. I work at SAP since 2005. I have a Bachelor’s degree in Business Administration and a Master’s degree in Management Information Systems from Sofia University.