Speaking about content to stakeholders: a proposal
- Satellite Conferences
- Terminology
- 02. November
- 15:00 - 15:45 PM (CET)
- Channel E
- finished Presentation Slides
-
Daniel Barrio Fierro
- Dolby Laboratories
Contents
Technical Communicators often struggle to communicate with stakeholders, finding that partners disregard nuance as hair-splitting and fail to incorporate input from technical communicators and content professionals on their decision-making process. The specialized jargon of the technical communicator does sometimes resonate with product owners or engineers, but without careful weighting there is a high risk of stumbling into false friends, where parties recognize each other’s language but extract different meanings from it. Successful technical communicators rely on controlled vocabularies to ensure the intelligibility of the content they produce; a case is made for the maintenance of controlled vocabularies for internal communications.
Takeaways
- Case studies of terminological conflicts in internal communications
- A proposal for a simplified controlled vocabulary for communication between technical communications departments and their stakeholders.
Speaker
Daniel Barrio Fierro
- Dolby Laboratories
- Show profile
Biography