Was it Something I Said?
- Satellite Conferences
- 03. November
- 12:30 - 13:15 PM (CET)
- Channel E
- finished Presentation Slides
-
Jeff Klein
Contents
You know that feeling you get when you call customer service and you actually hang up the phone happy? What if you can make such happy experiences a regular occurrence at work?
In this session we will demonstrate how applying the doctrines of great customer service can tangibly improve our work environment, our work satisfaction, and our work product.
We will identify the practical tools of excellent customer service to have more satisfying interactions with our colleagues, be happier at work, and produce more collaborative documentation.
Speaker
Biography