Vita

Sweta Bhagat is a content strategist and technical writer with over 18 years of experience, currently working at ServiceNow. She specializes in DITA and structured content, helping teams create clear, scalable, and user-friendly documentation. Sweta enjoys solving complex content challenges and building systems that make information easier to manage and use.
Sweta is known for her ability to bridge technical complexity with clear communication. She collaborates across functions to align content strategy with product design, ensuring high-quality user experiences. A strong advocate for structured authoring, she actively drives best practices in content modeling, reuse, and governance. She brings her expertise in structured content and intelligent information design, building on her previous contributions. Her insights continue to shape discussions around modern technical communication and content strategy at scale.

Vita

Sweta Bhagat is a content strategist and technical writer with over 18 years of experience, currently working at ServiceNow. She specializes in DITA and structured content, helping teams create clear, scalable, and user-friendly documentation. Sweta enjoys solving complex content challenges and building systems that make information easier to manage and use.
Sweta is known for her ability to bridge technical complexity with clear communication. She collaborates across functions to align content strategy with product design, ensuring high-quality user experiences. A strong advocate for structured authoring, she actively drives best practices in content modeling, reuse, and governance. She brings her expertise in structured content and intelligent information design, building on her previous contributions. Her insights continue to shape discussions around modern technical communication and content strategy at scale.

Social Media

• www.linkedin.com/in/swetabhagat