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tcworld conference 2024 Conference Program Conference program Detail

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AI-powered Doc Development Life Cycle

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 16. November
  • 15:00 - 15:45 PM (CET)
  • Plenum 2
  • finished
    • Presentation Slides
  • Anton Kolesnyk

    Anton Kolesnyk

    • Contentful

Contents

Our team conducted an analysis of our documentation development cycle and identified areas where AI could reduce manual labor. This led to a 30-35% reduction in time to production. In the proposed presentation, I will detail our process, the specific solutions implemented, and the measurable benefits realized. The focus will be on practical applications of AI in fields such as Software Documentation Development, UX Writing, and Customer Support. Central to the presentation is a user storyboard, delineating the stages of our documentation development life cycle, pinpointing where AI was applied, and quantifying the average time savings at each stage.

Takeaways

  1. Why, where, and how can you try to use AI?
  2. How soon can AI replace our team?

Speaker

Anton Kolesnyk

Anton Kolesnyk

  • Contentful
Biography

I am a Tech Writing Manager with 11 years of experience in writing, editing, and proofreading technical documentation. My expertise encompasses work on every possible document in the IT industry. I managed Tech Writing teams, organized work on documentation projects, maintained corporate public documentation libraries, and trained authors of documentation. Currently, studying Technical Communication, Localization, and AI. I apply my expertise while managing software documentation for a headless content management system (Contentful).

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