tekom - conferences

Enhancing Writer-User Interaction Through the Use of the We-Attitude

  • Satellite Conferences
  • Professionelle Sprache, Technische Übersetzung und Lokalisierung
  • 05. November
  • 12:30 - 13:15 o'clock (CET)
  • Channel E | Online
  • finished
  • Presentation Slides
  •  Tytti Suojanen

    Tytti Suojanen

    • Tampere University


User instructions are all about content and the user, while the technical writer usually remains neutral and invisible. However, could we improve user experience by creating stronger writer-user interaction? The presentation will introduce the concept of the we-attitude: strategies that writers can use to build a closer relationship with their users with a special focus on motivation. 


You will discover what kinds of interactive strategies you can use to engage more with your users.


 Tytti Suojanen

Tytti Suojanen

  • Tampere University

Tytti Suojanen is a University Lecturer and Head of the Technical Communications Program at Tampere University, Finland. Her teaching and research interests include tech comms history, writer-user interaction, minimalism, and user-centered translation.