tekom - conferences

tcworld conference 2020 Conference program Detail

back to the conference program

Enhancing Writer-User Interaction Through the Use of the We-Attitude

  • Satellite Conferences
  • Professionelle Sprache, Technische Übersetzung und Lokalisierung
  • 05. November
  • 12:30 - 13:15 o'clock (CET)
  • Channel E | Online
  • finished
  • Presentation Slides
  • Tytti Suojanen

    Tytti Suojanen

    • Tampere University

Takeaways

User instructions are all about content and the user, while the technical writer usually remains neutral and invisible. However, could we improve user experience by creating stronger writer-user interaction? The presentation will introduce the concept of the we-attitude: strategies that writers can use to build a closer relationship with their users with a special focus on motivation. 

Content

You will discover what kinds of interactive strategies you can use to engage more with your users.

Speaker

Tytti Suojanen

Tytti Suojanen

  • Tampere University
Biography

Tytti Suojanen is a University Lecturer and Head of the Technical Communications Program at Tampere University, Finland. Her teaching and research interests include tech comms history, writer-user interaction, minimalism, and user-centered translation.

back