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Ethical Writing with AI: Challenges and Responsibilities for Technical Communicators

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  •  Petsy Mathew

    Petsy Mathew

    • Cisco Systems

Contents

As AI increasingly integrates into content creation, technical communicators face many new ethical dilemmas. Issues such as AI hallucinations, biased outputs, misinformation, and lack of accountability call for heightened responsibility and critical thinking. The writer's job now includes making sure that the information is accurate, inclusive, and ethically sound, regardless of whether it was created by a human or a machine. The pressure to produce faster and leaner content cannot come at the cost of integrity.  This paper examines the ethical ramifications of content produced by artificial intelligence and emphasizes the evolving responsibilities of technical communicators. It also provides helpful strategies and principles for upholding ethical standards, ensuring transparency, and promoting trust in a world that is becoming more and more automated.

Takeaways

As AI transforms communication, by using AI tools thoughtfully, technical communicators can lead in establishing new integrity standards in the digital age and build their work with core values

Prior knowledge

Beginner

Speaker

 Petsy Mathew

Petsy Mathew

  • Cisco Systems
Biography

Seasoned Technical Writer with over 17 years of experience across Networking, Cloud (SaaS), Embedded Systems, Medical Devices, and Hospitality domains. Adept at simplifying complex technical information, leading cross-functional documentation teams, and developing scalable, AI-driven content strategies. Strong focus on clarity, user experience, and ethical innovation, with a proven ability to adapt to global environments and emerging technologies while aligning content with business goals.