Manufacturing and service instructions for field and factory
- Presentation
- Intelligent Delivery of User Information
- 09. November
- 15:05 - 15:50 PM (CET)
- C6.1
- finished
- No presentation slides uploaded
-
Joe Girling
- Mekon Ltd
Contents
Put yourself in the position of a Service Engineer sent on site to carry out maintenance on a piece of equipment.
To carry out the maintenance tasks you need access to the correct content for that customer and the exact equipment they have.
The environment or location of the customer and equipment is also important, and impacts how you need to access the content.
You also need to ensure that you are ready, or even qualified, for the work.
Takeaways
Delegates will learn key aspects of getting the exact content they need quickly and easily.
How to ensure they can choose the most apporopriate channel or device to view the content.
How they can improve the content through interaction.
Prior knowledge
A basic understanding of the principles of dynamic content delivery.
Speaker
Joe Girling
- Mekon Ltd
- Show profile
Biography