tekom - conferences

Technical Writers in Cybersecurity: A New Path

  • Presentation
  • Career & Young Technical Writers
  • 11. November
  • 17:30 - 18:15 PM (CET)
  • C5.1
  •  Jennifer Miller

    Jennifer Miller

    • PRA Group

Contents

When students or professions consider a career in technical writing, the software development arena is usually the first and often the only arena they explore, but cybersecurity departments are more vital and visible in today's risk-laden world, and technical writers have an opportunity to demonstrate the value they add to cybersecurity teams. Significant data and research illustrate the tangible and intangible value technical writers add across multiple dimensions, such as operational efficiency, cost optimization, team retention, security and compliance posture, and knowledge preservation. With trust and reliability being cornerstones of cybersecurity and documentation being an essential component of security & legal compliance, professionally managed communication and documentation provide internal and external stakeholders with outward proof of a team's reliability and professionalism.

In this session, a cybersecurity technical writer shares how she shifted from software development to cybersecurity, the strategies and iniatives she implemented, and how others can use networking, data, and metrics to create new opportunities.

Takeaways

-Data and research show the value technical writers bring to cybersecurity teams

-Strategies, initiatives, and duties of a cybersecurity technical writer 

-How to use networking and data to find or create opportunities in the field

Prior knowledge

None is required. I selected Professionals as the Experience Level, but entry level attendees would benefit as well.

Speaker

 Jennifer Miller

Jennifer Miller

  • PRA Group
Biography

Jennifer Miller is a former English teacher and librarian who pivoted to technical writing 8 years ago. After six years in software development where she was promoted to Senior Technical Writer and team editor, she moved into cybersecurity at a financial company as the team's sole technical writer. She has a B.A. in Human Learning and a M.S. in Library & Information Science and is Certified in Cybersecurity by ISC2.