The many values of documentation in software lifecycles
- Presentation
- Software Documentation
- 05. November
- 11:30 - 12:15 AM (CET)
- C7.2
-
Richard Tatham
- SimCorp Sp. z o.o.
Contents
Many software companies and projects create documentation for their products towards the end of development and testing. Moving to software-as-a-service (SaaS) presents both a challenge and an opportunity for documentation: The challenge is that you need different types of documentation for additional stages in the software lifecycle. The opportunity is that this documentation can support and even drive an efficient SaaS organization. Technical communicators can apply their skills and processes of structured content for personas to ensure reliable operations across the entire SaaS value chain.
Takeaways
- What documentation types are required across the SaaS value chain
- How technical writers can apply their skills and processes to support SaaS operations with content
- The value of good software documentation beyond making users succeed
Prior knowledge
Experience in software documentation is desired, understanding of software-as-a-service is helpful.
Speaker
Biography