FAQ
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Technology and Tool
At the beginning you agree on the communication rules with the moderator. This is what defines how you can communicate.
- Test the access using the workstation and PC that you also use for the meeting.
- Note the system requirements for participation.
- Update the browser you want to use.
- Allow cookies from third-party providers.
- As a speaker a LAN connection to your router is recommended.
- If you have a poor Internet connection, it is best to use a LAN connection to your router.
- Check if your PC meets the system requirements.
- Right-click the name of the person in the participants list with whom you want to chat privately.
During a Zoom session:
- Click the video icon in the menu bar at the bottom of the Zoom window.
- Select "Choose Video Source" (or a similar option, depending on your Zoom version).
- From the list, select the webcam you prefer to use.
Shortcut: - Press Alt + N (Windows) or Option + N (Mac) to switch cameras quickly.
Important Notes:
- As a participant, you will not need to enable your webcam unless the host allows it.
- In Meet & Exchange Breakout Rooms, you can turn on your webcam if needed.
- Test the access and make a system check. System check link: https://zoom.us/test
- If necessary, contact your IT department. This is because the firewall in your company network may be blocking Zoom.
- If you want to limit the domains, you must allow cookies for the following domains:
tekom.de
tekom.org
tekom.12bis3.de
zoom.us; zoom.com - You can start all virtual rooms in the browser. It is not necessary to download any file.
1 Mbit/s or more (broadband recommended)
Technology Days
- Zoom: exihibitor presentations, panel discussions
Zoom
No, you can also start Zoom in your browser. However, it is recommended that you install Zoom Workplace to ensure smooth participation.
Log in to ‘my conference tool’ and go to the presentations you have bookmarked. Approximately 10 minutes before the event, you will see a figure with a camera. Click on the symbol and you will be redirected to the webinar.
The Zoom room is displayed in a browser tab. Close the tab with the "X".
You find the Q&A section at the bottom of your screen. Here you can ask questions to the host and the panellists (speakers, moderators, etc.).
As a participant you can only chat with the host and the panellists. Please use the Q&A section to ask questions.
The current system requirements can be found on the manufacturer's page.