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FAQ
We have the answers to your questions
Click on a tab to see the FAQ about it.
Technology and Tool
- Test the access using the workstation and PC that you also use for the meeting.
- Note the system requirements for participation.
- Update the browser you want to use.
- Allow cookies from third-party providers.
- As a speaker a LAN connection to your router is recommended.
- If you have a poor Internet connection, it is best to use a LAN connection to your router.
- Check if your PC meets the system requirements.
- Test the access and make a system check.
- If necessary, contact your IT department. This is because the firewall in your company network may be blocking Zoom.
- If you want to limit the domains, you must allow cookies for the following domains:
tekom.de
tekom.org
tekom.12bis3.de
zoom.us; zoom.com - You can start all virtual rooms in the browser. It is not necessary to download any file.
1 Mbit/s or more (broadband recommended)
Conference
- Zoom: Technical presentations, partner presentations, tutorials
Technology Days
- Zoom: Sponsored presentations, panel discussion
Zoom
No, you can also start Zoom in your browser. However, it is recommended that you install Zoom Workplace to ensure smooth participation.
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Log in to ‘my conference tool’ and go to the presentations you have bookmarked. Approximately 10 minutes before the event, you will see a figure with a camera. Click on the symbol and you will be redirected to the webinar.
You find the Q&A section at the bottom of your screen. Here you can ask questions to the host and the panellists (speakers, moderators, etc.).
As a participant you can only chat with the host and the panellists. Please use the Q&A section to ask questions.
You do not need a webcam for Zoom, as you cannot start the webcam as a participant.
The current system requirements can be found on the manufacturer's page.