tekom - conferences

PLM - CCMS: a good fit for optimal User Experience

  • Presentation
  • Intelligent Delivery of User Information
  • 10. November
  • 11:35 - 12:20 AM (CET)
  • C6.1
  • finished
  •  Tiene Vertriest

    Tiene Vertriest

    • YAMAGATA EUROPE NV

Contents

Technical documentation is changing drastically as machines and products are becoming smarter and more complex. Users need to get access to relevant information, just when they need it, and they want access via the appropriate device. Showing practical customer examples, we explain how linking textual information from the CCMS to CAD data from a PLM, creates a digital thread of dynamic data, resulting in a higher User Experience.

Takeaways

Clear, up-to-date, and accessible product information is crucial for the user.

Take time to re-evaluate your content strategy.

Set long-term goals.

Think big, start small!

Standardization and structuring data is the key to success.

Speaker

 Tiene Vertriest

Tiene Vertriest

  • YAMAGATA EUROPE NV
Biography

Tiene holds a degree in linguistics from Ghent University in Belgium, and is an enthusiastic member of the Tekom Belgium Initiative Committee. She has been active in the localization industry for over 15 years and has a keen interest in technical documentation and continuous translation processes.